Friday, December 30, 2022

I'm Fine with Just Being A Customer. No Encouragement Necessary

There must be a phrase to describe a company talking to me like a modern day mom encouraging her 9 year old.


1. Credit union acknowledges a direct deposit with: WHOO HOOO!!! Your funds are available!
2. Lyft acknowledges my tip to a driver with: FANTASTIC OUR SUPERHERO CAN NOW GET HIS CAPE DRY-CLEANED!!


Kind of weird. I've noticed since so many commercials became just plain goofy (Geico) there's been a movement in marketing to speak to customers more and more like children. As if we deserve that big hug and praise just because we ran at our soccer game.

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